How To Enhance Your Business With VoIP Services

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In any business, communication is key, and you need to make sure that you are ready to meet the ever changing needs of your organization. If you have started out small, there is a good chance that you only needed a few lines, or maybe even one, but as your business finally begins to grow, there is a good chance that you will need to expand your communication network, and there are a few options for doing so. If you are unaware of the existence of the PBX phone system option, then you might think that signing up for multiple phone lines is the only option. While this is certainly a choice that you can make, you have to remember that it is not only costly, it is counterproductive. A business that has that many phone lines will run up a huge bill rather quickly, and that is certainly not what you want! The PBX phone system stands for Private Branch Exchange, as WiseGeek eloquently explains and works in a very specific way. At the phone company, a switchboard is used to direct calls, but you can easily install such a system within your own business and handle your calls so long as you are willing to run the telephone wires. This is an internal system, and with it, you will be able to call employees inside the building using specialized PBX phones. You may find however that this is not for you, and using business VoIP service from companies like BroadConnect USA might just be the answer that you have been looking for.

Reduce Your Overhead With VoIP

We offer a high-end virtual phone system that requires tiny investment on your part. With a PBX system, you would spend thousands of dollars installing equipment, running lines, and testing the system to make sure it works. With our system, on the other hand, your PBX will be hosted within our cloud. What does this mean? It means that your support costs are going to go down, and you will be able to serve your customers more efficiently than ever before. Not only will you reduce the cost of installation and use, but you will also find that your new cloud based PBX system features several advanced functions that you just wouldn’t find on a typical PBX system.

First of all, one of the favored features is ‘Call follow me’ which allows incoming calls to ring to multiple phones or devices simultaneously. Now, why is this helpful exactly? It means that you no longer have to find yourself tied to your office chair, waiting for that all-important phone call to come through. Instead, you can be out and about, talking to clients, dealing with employees, and just enjoying the fact that you can get work done. You can now use your softphone or your VoIP mobile app to receive the voicemails or calls wherever you happen to be.

Managing Your Phone Service

The best part about the VoIP systems that we offer is that they are not complicated in the least. You don’t need a closet full of computer equipment, and all of the equipment that you use for VoIP, aside from the handsets, can be stored offsite. Managing your system is simple; if you can use a web browser, then administering your VoIP service is going to be a matter of ease. Your employees can even set up out of office and use the follow service. Web-based management gives you the ability to manage anywhere, and in today’s modern business setting, that is essential.

Crossing the Pond

Do you want to establish a presence all over the world? While that might have been difficult in the past, doing it in the present is not so much of a chore. Our virtual phone system provides you with both local and toll-free phone numbers all over the world, with calls forwarded right to your mobile devices. It doesn’t take much to become a business force to be reckoned with, and we provide you with all of the necessary tools.

Cut It Down With Truncation

A system that focuses on too much is a system that does not focus on anything at all. With that being the case, it is important that you utilize SIP Trunking (explained by Technet), a solution that permits you to truncate all of your IP addresses into one single dedicated IP network. Not only is it simpler, but it also gives you high-quality voice communication and reliability. IT operations are simplified, and there are a considerable cost saving. Most companies have reported a full 40 percent in savings as a result of switching from their old legacy system, allowing them to focus the money elsewhere.

Your business needs VoIP whether you want to move into the future, or simply need more efficiency. Start with our company today and be ready for the world of tomorrow.

Enhance Business Using VoIP

Enhance Business Using VoIP

IMAGES: [INNOVATION-VILLAGE] [SMALL BUSINESS CHRON]

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Five Best Mobile VoIP Apps

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Five Best Mobile VoIP AppsS

If you want to save some money on your wireless bill, ditch your minutes and use a mobile VoIP app to make your calls. It’s not difficult, and many are either free or low-cost depending on who you call. Here are five of the best VoIP apps for your smartphone, based on your nominations.

Earlier in the week we asked you for your favorite mobile VoIP apps. You weighed in with tons of great options, way more than we have room to highlight here, so make sure you head back to the call for contenders if you don’t see your favorite listed here. With that aside, here are the five that got the most nominations and made it to this round, in no particular order:

Viber

Five Best Mobile VoIP AppsS

Viber made an appearance when we looked at your favorite alternative texting apps, and it’s earned another place here now that we’re discussing free calling. In addition to free, texts, Viber allows you to place voice calls over data or Wi-Fi to any other Viber users, anywhere in the world, for free. If you’d like to play VoIP calls to landlines and other mobile users, you can, using Viber’s Viber Out service. Viber Out calls will cost you, but they start at 1.9 cents per minute and vary depending on the country you’re calling. Viber-to-viber calls are always completely free. Viber is also cross platform, with apps for Android, iOS, Blackberry, Windows Phone, and more.

Those of you who nominated Viber praised the service’s mobile apps for moving between Wi-Fi and 3G/EDGE networks without dropping calls, great audio quality even in coverage-poor areas, and the fact that it’s features are the same regardless of the mobile OS you choose. Pricing for international calls is as good as domestic, too, so you don’t have to spend a ton of money to talk to people abroad. The app even integrates with your existing contact list. Read more in its nomination thread here.


Google Hangouts

Five Best Mobile VoIP AppsS

Google Hangouts is at an interesting place in development where it can offer you free calling for some users, but not for others. For example, the iOS app includes the ability to place voice or video calls over Wi-Fi or data to anyone else who uses Hangouts, but Android users can only place video calls over data networks—voice calls get routed back to your carrier. Even so, Hangouts made an appearance when we talked about great free texting apps, and it’s right to be back here too—it supports Android, iOS, and you can even take and make voice and video calls from your computer. Even outgoing calls is a snap, and you can place outgoing voice or video calls right from your computer. As always, if you’re calling another Hangouts user, everything is completely free. If you’re calling someone’s landline or mobile phone directly, you’ll be subject to Google Voice in Hangouts’ rates, which admittedly are low (starting at 2 cents/min) depending on who you need to call.

Those of you who praised Hangouts in the nominations phase noted that it’s all but quickly reached critical mass. Almost everyone has a Google account, and Hangouts comes with your Google account, so it’s easy to call people if you let them know they should use Hangouts to take calls and texts. Similarly, if you’re an Android user, it’s already right there on your device, likely your default texting/SMS app. You may already be logged in. Best of all, since everyone has a Google account, you can use it for a long time without paying a cent, forgetting you’d have to spend money on it at all in the first place. Read more in the nomination thread here.


Skype

Five Best Mobile VoIP AppsS

Skype is a bit of a hotbutton service. It has a massive following of passionate and devoted users, but every time it’s mentioned we also hear from people who swear off it completely for one reason or another, or because of historic performance issues. Regardless, it’s still a major player when it comes to free VoIP calling and texting, and like many of the others in the roundup, it offers absolutely free voice and video calls to other people who also use Skype. Skype was one of the first services to really give you totally free calling in-network and then charge you nominal rates to call out, thanks to Skype Out and Skype To Go. Skype also incorporates a number of features other services don’t match well, including support for large conference calls and, now, free group video calls.

Skype is cross platform, with apps for desktop OSes along with apps for Android, iOS, and Windows Phone. Even though calling and video calling are where it’s at with Skype, you can also use it for completely free texting. Many of you who nominated Skype have a love-hate relationship with it, though, and even though the rates are low and the call quality is good, you can read more in the nomination thread here.


MagicApp

Five Best Mobile VoIP AppsS

Most people know MagicJack as that plug that lets you use your home phones as VoIP phones and send your calls over the internet instead of your residential carrier’s lines (and also an honorable mention when we looked at ways to use your home phone for internet calling). It definitely works for that, but the MagicJack app—MagicApp—for iOS and Android lets you place voice calls over data or Wi-Fi to any domestic or international number for super-low rates from the US and Canada. You get a special number when you use the app, and calls in network to other MagicApp users are, as usual, completely free. If you have a MagicJack device, you can use the number assigned to it for your mobile calls as well, and even get calls from your device at home routed to your smartphone when you’re away.

A number of you called out MagicApp, and highlighted that in the US and Canada, even without a MagicJack subscription at home, the app works on your smartphone to give you free domestic calls and cheap international calls without hassle or fuss—no accounts or subscriptions. The tradeoff there is that you don’t get a specific, constant number, but it’s a great way to work with people where you don’t want them to have your real phone number. Read more in the nomination thread here and here.


Vonage Mobile

Five Best Mobile VoIP AppsS

Vonage was one of our favorite ways to make internet calls from your home phone, and the Vonage Mobile apps for iOS and Android let you take that flexibility on the go. The service allows you to place voice calls over data or Wi-Fi using your own number, as long as you’re a Vonage subscriber. Voice calls, video calls, and messaging to other Vonage users is completely free, and affordable voice calls to domestic and international numbers—you’ll just need to pony up for Vonage credits, which are available via in-app purchase in the mobile apps (or by inviting friends to the service.) Vonage boasts that its rates are significantly lower than Skype and other similar services, but you should do the math before you sign up.

Those of you who praised the service noted that install and setup is simple (all you need is a phone number), the mobile app itself is lean, and you praised call quality and reception over data. Plus, Vonage has been around a long time, and while we wouldn’t say getting support and help from them is super-easy, it’s definitely easier than other, smaller operations. Read more in the nomination thread here.


Now that you’ve seen the top five, it’s time to put them to an all-out vote to determine the community favorite!

This week’s honorable mention goes out to

Republic Wireless, which many of you called out specifically because it’s a carrier with great pay as you go options that also rolls in technology to its devices that let you essentially have a data-only phone and direct all of your calls and texts out over data. If you’re a fan of VoIP calling and don’t want to deal with minutes at all, Republic Wireless is a great option, and while they don’t have a super-broad phone selection, they do have the Moto X and Moto G, two amazing handsets. If you’re ready to give up a traditional carrier and save a ton of money on calls and data, give them a look.

Want to make the case for your personal favorite, even if it wasn’t included in the list? Remember, the top five are based on your most popular nominations from the call for contenders thread from earlier in the week. Don’t just complain about the top five, let us know what your preferred alternative is—and make your case for it—in the discussions below.

The Hive Five is based on reader nominations. As with most Hive Five posts, if your favorite was left out, it didn’t get the nominations required in the call for contenders post to make the top five. We understand it’s a bit of a popularity contest. Have a suggestion for the Hive Five? Send us an email at tips+hivefive@lifehacker.com!

Title photo by Álvaro Ibáñez.

Lifehacker

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