Calls to Action: 50 that Sell and 10 that Repel

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When a customer opens your email, they usually skim it for relevant information. Subscribers typically read the first line, check out the picture and glance at your call to action. That’s why creating a compelling call to action (CTA) is so important. It’s one of the few items within your email that can draw attention and encourage the reader to act.

What makes one call to action better than another? We’re glad you asked. To help distinguish between good and bad calls to action, we’ve created a list of CTAs that sell, and a list that repels. At the end of each list, we explain why they work, or don’t work.

50 calls to action that sell

We scoured inboxes and created a list of 50 CTAs that sell, and broke them up by category.

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Why these calls to action sell

  • Descriptive and informative

All of the calls to action are descriptive and provide enough information for subscribers to act. You don’t even need to read the entire email to understand its purpose.

  • Urgent language

Calls to action should encourage an instant reaction. All of the CTAs above use urgent language to do just that. Words like “now,” “today” and “limited time offer” show a need to act immediately.

  • Creative

There are a few traditional calls to action like “shop now” and “read this post,” but the list also has quite a few original ideas too. For example, “Love to share? Please do” isn’t a call to action that you see every day. It’s okay to think out-of-the-box and be creative when you write a call to action. 

10 calls to action that repel

Now for the not-so-great calls to action. Here’s a list of 10 CTAs that could repel your customers.

Click here
Shop
Review
Get our custom report
Next
Add your contact info
Continue
Get it later
Go
www.YourEntireWebsite.com 

Why these calls to action repel

  • Lack of information

Most of the calls to action on this list don’t provide any real information. For example, what does the call to action “continue” mean? Is it encouraging a customer to continue to a website? Is a customer supposed to continue shopping? Or should a subscriber continue on to a brand’s Facebook page? There just isn’t enough information to inspire a customer to act.

  • Not focusing on the customer

The call to action “Get our custom report” focuses on the business, not the customer. A call to action should focus on the customer. In this case, it’s better for the call to action to explain how the report helps a customer. For example, “Download now to increase your traffic” is a better call to action because it defines the value of the report to the customer.

  • Bad practices

Some of the calls to action are just bad habits. You don’t need to tell customers to “click here” anymore; everyone understands the concept of clicking on a link.

You want customers to act quickly so why would you ever use a call to action that says “get it later?”

You don’t need to write out your entire website address. Instead, just create a call to action that says, “Learn more on our website.” 

Conclusion:  Remember, a call to action is one of the most vital components of your email. Take some time to create one that’s descriptive, creative and encourages customers to act fast.

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© 2015, VerticalResponse Blog. All rights reserved. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited.

The post Calls to Action: 50 that Sell and 10 that Repel appeared first on VerticalResponse Blog.


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20 Powerful Marketing Words & Phrases That Sell or Repel

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Words have power. We all know that. So which marketing words encourage subscribers to act, customers to buy, or donors to give? We read through dozens upon dozens of emails and compiled a list of “sales-boosting” marketing words and a list of “sales-deflating” terms. Keep these lists handy the next to you craft an email or social post.

Boost Sales with These Powerful Marketing Words:

1. Sale – It’s the old faithful of marketing words. While a lot of businesses use the word “sale,” it has the power to motivate customers. Who doesn’t love a good deal?

2. Off – If you can offer your audience an incentive like 50% off, or $ 25 off your next $ 75 purchase, you’ll pique interest quickly and give customers added incentive to buy. Take a look at the Coach offer below. 

20 Powerful Marketing Words & Phrases That Sell or Repel

3. Now – This handy word encourages people to act. It creates a sense of urgency. Usually “now” is used as part of a call to action. Examples include: Shop now, Act now, Subscribe now.

4. New – Customers are intrigued by the newest gadget, product or offer. It’s an attention-grabbing word that’s effective in emails.

5. Best sellers – People like knowing what items or services are popular, so creating a list of best-selling products is a great way to capture additional sales. Here’s an example from home goods store, Wayfair. The subject line reads: Best-selling accent furniture to find that missing piece. The body of the email also uses the word “best sellers.”

6. Be the first – Customers like exclusive access. Give your audience a sneak peak at new products, upcoming offers and high-quality content.

7. Your – Words like “your” or “you” show customers that you’re thinking about them. It’s a simple personalized touch that can go a long way to increase sales. Take a look at the three subject lines below. Each one includes the word “your” or “you.”

http://easybranches.net/wp-content/uploads/2014/10/48ac7__you.png

8. Thank you – Show your customers a little love by showing your appreciation once in a while. When you reach a new goal, thank your customers with a new deal, host a customer appreciation event or send a kind email thanking new subscribers for signing up.

9. Remember– Your customers are busy, so it’s always a good idea to send reminder emails. Maybe you want to remind customers about an event or to use the reward points that they’ve accumulated. An example is, “Remember, you have three hours left to redeem your offer!”

10. Tips – Everyone can use a little help once in a while. Send emails that are full of tips to help your customers use your product or improve their business in some way.

10 Words that can Deflate Your Sales:

1. Hurry – Yes, you want to encourage customers to act fast, but this word is overused and doesn’t pack as much punch as “Act now” or “Limited-time offer.”

2. Look inside – These two words are commonly used in subject lines. You’re stating the obvious. Of course, the recipient has to look inside to read the content or claim the deal. Skip these two words, and just get to the point.

3. Groundbreaking – While “groundbreaking” sounds impressive, it’s not helpful, says Eric Fischgrund, founder of marketing and public relations company FischTank. “Everyone says this,” he says. “To your readers, it’s an instant turn off.”

4. Guaranteed – Nothing in life is guaranteed, Fischgrund reminds us; so it’s best to stay away from this word. You can still back your product or service, just refrain from using the word “guaranteed.”

5. Huge – Every sale and event is huge. Think of alternatives to use. For instance, “Our Biggest Sale of the Year.” It’s more descriptive.

6. Cyberspace – It’s not 1980. If you refer to the Internet in any way, avoid outdated terms like “cyberspace” or “information superhighway,” unless you’re being ironic.

7. Hassle-free – Sure, the phrase seems positive, but you’re still associating the word “hassle” with your business or brand. Not a good idea. Go with “easy” instead.

8. Once in a lifetime – Cliché, and typically untrue phrases like this don’t help your sales. Be original.

9. Final days to save – This phrase is vague. How many days are left in the sale? Give your customers a specific time frame on all deals.

10. SAVE UP TO 25% RIGHT NOW!!!! – There are two red flags in this statement. For starters, don’t use all caps; it makes people feel like you’re screaming at them. Keep your punctuation to a minimum, too. The sale isn’t any more enticing with three exclamation points.

Do you have a go-to marketing word that stimulates sales through email? Or do you have a list of marketing words that are pet peeves? If so, feel free to share them in our comment section below. Be sure to check out our most overused words in PR and Marketing, and the worst email subject lines, ever, as well! 

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© 2014, VerticalResponse Blog. All rights reserved. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited.

The post 20 Powerful Marketing Words & Phrases That Sell or Repel appeared first on VerticalResponse Blog.


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