#SocialSkim: Facebook’s 100% Ad-View Payment Policy, Plus 10 More Stories in This Week’s Roundup


Learn about Facebook’s plans to charge advertisers only if 100% of an ad is seen. You’ll also get the spill on its upcoming Dislike button, the story behind #IStandWithAhmed, and how Snapchat plans to make money on a platform quirk. Skim to stay on top!

Facebook to sell only 100% in-view ads—but…!

The good news first: later this year, Facebook advertisers will pay for an ad only if 100% of it appears on a person’s screen. This is great for advertisers, because now they feel they’re paying for ads that were served but never seen (which does happen often).

But! Facebook won’t consider how long an ad has been viewed before an advertiser is charged… meaning that if a user is scrolling through her News Feed too fast to properly see anything, you will likely get charged for the view anyway. Case in point, try spotting the ad below (thanks to AdAge for this fun game):

1. The story behind #IStandWithAhmed

This week, 14-year-old Ahmed Mohamed was arrested and interrogated, without the presence of his parents, for bringing a homemade clock to school… after a teacher assumed it was a bomb. The Internet expressed its outrage, rallying around the hashtag #IStandWithAhmed, for various reasons: because Ahmed is a child, and shouldn’t have been treated like a criminal without cause; because he’s Arab, which may have driven his teacher to a crass assumption; and because Ahmed is an actively curious maker, which the world can always use more of.

As the result of the attention his story received, many big players reached out on social to offer him opportunities and to extend support: Astronaut Chris Hadfield invited him to science show Generator in Toronto. Twitter proposed an internship. Mark Zuckerberg invited him to Facebook. And, not least, President Obama asked him to bring his clock to the White House. This is a huge tribute to social media’s capacity to empower, and to unite decision-makers under positive human values and objectives. (Of course, Ahmed’s already accepted the President’s invite.)

2. Pinterest closes in on offline sales metrics

Pinterest is partnering with Datalogix, and other third parties, such as Axciom, to show brands how effective their ads are at driving sales, online and offline. The relationship is expected to clear before holiday shopping season, but expect to wait as late as 2016 if implementation stalls. Datalogix helps brands see which customers viewed online ads before making a purchasing decision, which would help tie Pins to real in-store purchases.

3. So what’s the deal with that Dislike button?

Rumor’s finally giving way to reality. During a Facebook Q&A, Mark Zuckerberg revealed plans to publicly test a Dislike button, possibly as part of other alternatives to simply “Liking” something.

Unlike the downvotes on YouTube and Reddit, the button (he hopes) won’t be about expressing negativity; instead, it will be about “expressing empathy.” Consider news about the refugee crisis, which, generally speaking, feels weird to “Like.” (Then again, it may also feel weird to “Dislike.” We sense a learning curve ahead.)

4. How Periscope’s transforming Fashion Week

For New York Fashion Week, the social network of choice is Periscope, which brands and stylistas are using to film live fashion. Twitter’s even got a hashtag for it: #Fashionunfiltered, which you can use to follow the goings-on of the event.

“Periscope is like a teleportation device, it can take us into another world,” says Twitter UK’s head of fashion, Georgina Parnell. “It’s all about giving people a view or an experience they’ve never had before.” Content on Periscope—owned by Twitter—is watched the equivalent of 40 years every day, and fashion tops its strongest categories. The platform is now 10 million users strong.

Even if you’re not working in fashion, consider those worthy insights: An app like Periscope provides a unique level of transparency that users rarely see. Using just your phone, you can actively tour them through your workplace, factory, event, or product features. Need help? We’ve got tips here and here.

5. Now you can replay Snaps… for 99 cents

In a new shot at raising money, ephemeral messaging service Snapchat now lets users replay elapsed Snaps for $ 0.99. Users still get one free replay per day, which in Snapchat lingo are called “compliments.” Snapchat claims that millions of Snapchatters may be frustrated at their inability to make multiple “compliments” daily. While that may be true, asking its primarily youthful community to pay for the privilege may be an overstep (see below); a number of third-party apps already offer the ability to save Snaps for free.

In case you’re worried, the platform is still releasing free innovations to keep people Snapping. Consider Selfie Lenses. This is sarcasm, but that product is, for better or worse, very real:

6. Virgin hides an ad in LinkedIn’s jobs listings

It isn’t easy to think up creative ways to advertise on LinkedIn, so when they arrive, they’re kind of a big deal. This is one: To advertise its Premium Economy cabin offering, Virgin created a LinkedIn job listing for a “Freelance Flyer.” Clicking on “Apply on company website” drives you to a subsite where you can “apply” for the role with a 1500-word essay. You could win a trip from the US to London. Virgin wins lots of qualified emails for the price of a subsite and a LinkedIn job posting. Nearly 330 “applicants” have already applied.

7. What’s in a #BackToSchool Instagram photo?

This infographic can tell you that, along with the number of #BacktoSchool photos people shared (589,101), how many people shared them (320,610), which brand logos appeared most often (Starbucks and Crayola), and which associated topics were most popular (#style, followed by #OOTD or “outfit of the day”). Pro tip: If you wonder why Starbucks won #BacktoSchool, it may be because 16% of its photos are fashion-related. Hey, it’s good to know your target’s #priorities.

8. Twitter enables political donations via $ Cashtag

With help from Square, Twitter now enables anyone in the US to donate to US candidates via Tweet—giving people one less reason to leave the platform when a 140-character tirade’s got their blood pumping. To accept donations, candidates must be verified by Square, after which they can tweet out a $ Cashtag (a hashtag that facilitates transactions) for donations. Donors must hit a “contribute” button to enter their credit card information. (Bernie Sanders could perhaps use some $ Cashtag love after livetweeting the GOP debate in the pithiest, least “politicky” way we’ve ever seen.)

9. Google and Twitter team up for open-source ‘Instant Articles’

Facebook’s “Instant Articles” feature—which lets users click on a link and view an article instantly without waiting or leaving the platform—has made a huge splash. In response, Google and Twitter are working together to make their own version… in open source! That means any tech company that adopts their variant will be able to serve Instant Articles. The result: both broadened reach for publishers on mobile, and increased referral traffic from platforms, which can use those figures to attract advertisers.

To function, the Google/Twitter take on Instant Articles won’t actually host content; it’ll serve “cached” pages, or snapshots of a webpage. In a plus for advertisers, cached pages will also include the original ads that appeared beside the stories, effectively giving them a “second run” on mobile (and evading ad blockers).

10. We’ll wrap with some feel-good fan love

Gas station chain ARCO recently discovered its biggest fan via social media: Alfredo Garcia, a former Air Force lieutenant colonel who loves comic books and often takes selfies of himself in front of ARCO stations.

Fans of gas station brands probably don’t appear often, so ARCO went all out: With help from a famous comic book artist—and some pictures they found online of Garcia and his girlfriend—ARCO surprised him with a framed comic book cover of “ARCOMAN and the Red Spark,” with Garcia, and his partner, featured as the title heroes. The effort resulted in the video below, where you can learn all about Garcia and see the surprise moment.

This is one example of what opportunities you can find when you monitor social networks and listen closely to what people are saying. Garcia, armed with a rich personal brand story, is now more or less guaranteed to be a brand advocate for life. And because of its interest in the man himself, ARCO’s shown it’s relatable and interested in others, which could compel other customers to feel the way Garcia does.

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#SocialSkim: The Future of Payments May Be Selfies, Plus 11 More Stories in This Week’s Roundup


Summer’s winding down—all the more reason to amp up your social strategy. See how MasterCard is testing selfies as a secure payment option, how LinkedIn plans to take over your office directory, how to win at livestreaming, and which brands get Reddit (and how they’re using it).

Those titillating topics, and more, in this week’s #SocialSkim!

Wanna pay? Take a selfie. MasterCard’s testing “Selfie pay,” which uses facial recognition via smartphone cameras to verify buyers’ identities when they make mobile purchases. First Tech Federal Credit Union is piloting the system with 200 employees between September and October.

How it works: when you make a mobile purchase, MasterCard will take a snap of you, then compare it with a stored image in its files. This is a big step up from signature matching, and it harnesses a compulsive trend in a productive way. If the trial works, expect to see selfie pay on a socnet (or retailer) near you!

1. Will LinkedIn Soon Replace Your Employee Directory?

Say hello to LinkedIn Lookup. Labeled “the fastest way to find and learn about your coworkers,” Lookup operates like an internal employee directory, providing titles, contact info, work experience, education, and the ability to send a LinkedIn message.

It was built based on data that 30% of members looking for people on LinkedIn are viewing the profiles of other colleagues; 58% of them said they’d do better at work if they could find co-workers with specific skills.

Compared with complex intranet systems, LinkedIn makes it easier to run a search for a person, so the idea fits. LinkedIn also says if you’re looking for a certain person to collaborate with, but can’t remember her name, you can search by title, current and past experience, education, and skills.

Contact preferences are visible only to coworkers using Lookup, so users don’t have to worry about giving phone numbers to the entire Internet. The app will work for workers whose companies use Lookup, even if they haven’t downloaded it themselves—and messaging people through it won’t count against your message limit on LinkedIn proper. Get it here.

2. Facebook Gives Notes a Medium-Style Edge

Facebook is revamping Notes to make it more friendly for long-form content, like Twitter’s Medium—but supercharged with Comment, Like, and Share features.

The update breathes new life into its sleepy Notes product (utterly forgotten since larger status updates became the norm), and provides the added value of giving long-form bloggers a huge captive audience. It may also attract a new breed of bloggers who never saw the value in sharing their extended reflections on a blog (and having to do all the marketing that comes with helping people find out about it).

Keep your eyes open for access to the new feature; in the meantime, Medium and LinkedIn remain great places to share long-form content with a friendly social audience. Below, an example (via Dave Winer):

3. Google Adds Promoted Videos to Search Results

It’s the golden age of video! If you doubted it before, here’s proof: Video ads are wiggling into search engine results. The ads are in limited test mode, but their presence reflects a fundamental shift in how Google shows search results (which increasingly include results of relevance on social networks).

“What used to be narrowly defined as search is being turned on its head,” says a digital marketing executive. “Google is finally getting away from just having three lines of text. Video ads have taken over mobile, Facebook and YouTube, and Google is thinking about how to integrate them into search.”

And Google isn’t the only one: Bing already sells “Rich Ads,” and Yahoo is also developing a video ads product.

This development could be a huge win for brands seeking a more engaging take on otherwise ho-hum AdWords marketing—and makes it critical to develop a video strategy, if you haven’t started already.

4. Prettify Your Facebook Event Planning

Big on parties? Facebook’s updating Events with indie-style cover art themes, which people can use when they create an event on mobile. Per a Facebook survey, 55% of event activity happens on mobile, where it’s a pain to upload cover art (simply because you might not have any on your phone and don’t want to search for some).

Choose from art in categories such as family, holidays, seasons, food and drink, recreation and travel, and more. The feature will roll out to US-based Android users, followed by iOS, starting with 36 illustrations.

Other Facebook updates this week include a small update to Business Manager that makes it easier to switch between pages and accounts, and facilitates access to metrics for advertisers.

5. Join the Live Streaming Revolution

Search Engine Journal’s produced a super-post about livestreaming—what makes it hot and how to get on board. Some 80% of Twitter users use the platform via mobile (vs. on a PC), and 70% watch videos in their feeds. You’ll get a breakdown on the difference between Meerkat and Periscope, and a primer on which brands are livestreaming with success (Mountain Dew, say).

SEJ suggests using livestreaming for product demos and promotions, to break news, increase thought leadership savvy, and take people behind the scenes (which, it turns out, real estate companies and agents increasingly do). Good luck going live!

6. Take Advantage of Back-to-School Shopping Trends

It’s that time of year again, and a visual Cardlytics report gives the skinny on everything you need to ride the back-to-school shopping rush. Good news for SMBs: back-to-school spend at big one-stop stores dropped 7.6% from 2013 to 2014, while specialty retailer spend rose. People are more likely to go specialty for athletic gear and shoes (6.6 times more likely) and office supplies (5.6 times more likely). What’s more, people keep back-to-school buying for as long as a month after in-store sales taper off after August’s end. A nice, wide timeline.

7. Now You Can Write a Novel in Your Twitter DMs

Not quite, but nearly: Twitter’s dropped its 140-character limit in direct messages, enabling you to pontificate up to 10,000 characters. If you’re trying to make someone a special offer, or using DMs for extended customer support, you don’t have to send multiple messages when one would do.

Use it to take delicate discussions off the public forum, or surprise a fan with a discount or free item.

8. Which Brands Are Winning on Reddit?

Reddit’s one of those platforms that makes marketers nervous: It has a huge, passionate community, and historically it hasn’t been friendly toward overt marketing efforts. But it’s also great for culling feedback on what users want, and nurturing a more passionate community of super-users, testers, and potential evangelists.

Here’s a breakdown of 10 brands doing well on Reddit, and how they’re doing it. They range from the geeky (like Ford engineers sharing mathematical stumpers for Pi Day), to the luxurious (like Nordstrom using Ask Me Anythings to let Redditors interview fashion designers), to optimization-friendly (like The Economist asking what media trends they should incorporate into their strategy).

Read and learn—and remember, Reddit is the ultimate value play, so don’t use push marketing; let Redditors be active contributors to the life of what you’re planning.

9. How Brands Jumped on the #StraightOutta Meme

#StraightOutta is a meme created to market the film Straight Outta Compton. It lets you create a Dr. Dre-style image in which you could replace “Compton” with anything, coupled with a background. The effort on its own has been a success: By August 11, over 150,000 Instagram posts used the hashtag; at the trend’s peak, #StraightOutta tweets and retweets numbered 15,000 per minute.

Other brands jumped aboard to take advantage of the meme, which transcended its own marketing purposes. Unmetric rated the top brands, with the winningest being Pabst Blue Ribbon, scoring 4249 Likes, 314 Comments, and 2274 Shares. Other participants included Insomnia Cookies (shown below), Power Rangers (seriously), and WhataBurger.

It may be late to jump on this train; but, if you do, remember that relevance and humor go a long way (because we can’t all be as gangsta as the Power Rangers).

10. Taco Bell’s Snapchat Strategy Insights

Taco Bell was among the first to jump on the ephemeral message platform, and in a Digiday article it details its journey and findings—from its start using cautious single-photo promotions, to engaged video storytelling, activating influencers and superfans, and incorporating Snapchat into recruitment.

Today it’s focused on building organic reach and has notably shied away from purchasing ad space—meaning storytelling and influence do the heavy lifting. Read all about it; below, a shot from its Valentine’s Day operation (which let users personalize and send their own e-cards).

11. Wrap-up: The Most Popular Emoji in Each US State

To increase its usefulness to users, emoji app SwiftKey released an iOS update that tells you which emoji you use the most. It also created a report that highlights which emoji are used most often in each state, which may prove handy if you’re using emoji to produce localized messages that need to match (or disrupt) user norms.

Find your emoji insights by visiting the SwiftKey app on your phone, clicking on “My Profile,” and going to “Your typing and emoji insights.” Your findings can also be shared on Facebook and Twitter.

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