Finding the right social media monitoring tool is like searching for the best car, and today G2 Crowd released its special Grid “mentioning” the greats.
G2 Crowd is known for business software reviews, and the Grid sorts the top services based on four different criteria:
You can scroll over a provider to see its rating, and to the left of the Grid, you can sort by “Satisfaction” or “# of ratings,” among others.
Here are the top eight social media monitoring tools based on satisfaction:
While Radian6 currently has the most ratings of any service, it has an average rating of 3 1/2 stars, giving it a position in fifth place.
From G2 Crowd:
“Users of the eight social media monitoring products on the Grid