your marketing partner should always remain “tactic and channel
agnostic.” That means, don’t get married to any one communications
Instead, use the medium or media that can best convey your brand to your
core target audience and move them to take a desired action. Often, and
ideally, this involves different tactics working in concert, including
social media, to get the optimum result.
So what would Moses say about social media? I’ll channel my best
Charlton Heston voice to offer the following 15 commandments as a
(tongue-in-cheek) guide for staying on the righteous path.
1. Thou shalt confirm a clearly articulated and agreed upon brand, including clarity of target audiences in order of priority.
2. Thou shalt have agreed upon business goals before creating social media campaigns—so is the law.
3. Thou shalt first empower your internal audience to live thy brand and be thy brand ambassadors.
4. Thou shalt create brand-centric social media campaigns that
emotionally connect to your core target audience, or thou shalt perish
in the wilderness.
5. Thou shalt always be authentic, credible, and transparent.
6. Thou shalt not confuse a communications vehicle or tactic with a marketing strategy upon risk of stoning.
7. Thou shalt not covet thy neighbor’s strategy—for a good strategy or
tactic that serveth thy neighbor does not mean thou should do it, too.
8. Thou shalt not confuse media buzz or numbers of “likes” with building thy brand and achieving thy business goals.
9. Thou shalt not indulge in random acts of social media—ensure thou
dost it consistently and well by following a strategic, goal-oriented
10. Thou shalt not try to create the next viral video—the odds of favor being bestowed upon thee are exceedingly poor.
11. Thou shalt create “hub and spoke” integrated campaigns—a big,
strategic idea that employs multiple marketing communication disciplines
will make you strong and mighty among the nations.
12. Thou shalt appoint a dedicated and highly competent high-tech priest
or priestess to oversee, run, monitor, measure, and always improve it.
13. Thou shalt empower thy target audience to do the work for thee—grant
them the tools to take things into social media for thee, for this
shall imbue credibility upon thee.
14. Thou shalt strive for engagement and interactivity—merely posting or pushing out information is an abomination.
15. Thou shalt make peace with letting go of ultimate control of your brand. For if you cannot, then do not tarry in this land.
David Warschawski is CEO and founder of Warschawski, a brand-centric marketing communications agency based in Baltimore.
Popularity: This record has been viewed 836 times.
Ragan.com moderates comments and reserves the right to remove posts that are abusive or otherwise inappropriate.