Online booking glitch delays hundreds of Southwest Airlines flights

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Southwest Airlines says hundreds of flights have been delayed by technical issues that are forcing it to check in some customers manually at airports and are causing long lines.

The Dallas-based company is asking travelers to arrive at least two hours before their scheduled departures as the problems that began Sunday morning continue into the evening. It is also asking customers to use airport kiosks to print boarding passes and tags for luggage.

In a statement, Southwest said it was still having “intermittent” technical issues on its website, mobile app and in its phone centers and airports check-in systems. It said that while it is working on the issues, workers at airports are helping customers with their itineraries. Read more…

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