Marketo’s Marketing Nation Roadshow Wrap-Up: European Edition

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Principles of Engagement Marketing- Sanjay

Author: Raymond Coppinger

Over the last few weeks, London and Paris were the wonderful host cities for the European leg of our “Innovation in the Nation” roadshow. Attracting almost 600 marketers, our whirlwind events had packed agendas and incredible engagement from the attendees. With a keynote from our own CMO, Sanjay Dholakia and an eye-opening session from Julian Archer of SiriusDecisions, the roadshows also showcased customer case studies, product roadmap overviews and a standout session on the importance of creativity.

In short, the events had a bit of everything so we wanted to recap the bigger themes from our European “Innovation in the Nation” events:

1. The Principles of Engagement Marketing:  Resonating with the Nation

Both days kicked-off with a keynote about the new rules of marketing from Sanjay. During the keynote, Sanjay took attendees on a journey, describing the five new rules marketers need to leverage in order to succeed in the new world of customer empowerment. Marketing by these rules, explained Sanjay, is what we define as engagement marketing.

The concept of engagement marketing resonated with the audience based on the reaction we saw on Twitter and the lively Q&A following the keynote. The simple, yet powerful explanation of engagement marketing struck a chord – the idea is that marketers need to engage customers:

  • As individuals
  • Based on what they do
  • Continuously over time
  • Wherever they are
  • Always directed towards a goal
  • With measurable impact
  • At the speed of digital

2. Data and Insight: Marketers Hungry for the Lessons from Marketing Research

Lessons from Marketing ResearchOne of the most anticipated sessions was delivered by Julian Archer, Research Director from Sirius Decisions. Julian delivered a data-driven, insight-rich presentation on The State of Demand Creation Across Western Europe, which had the audience scribbling frantically (don’t worry, you can request a copy of the deck here)!

Julian shared compelling data and practical examples about sales/marketing alignment, multi-touch analysis, and lead qualification criteria. While there were innumerable insights and takeaways during the session, the unanimous #1 takeaway was that marketers are hungry to take advantage of the quality insights data and analysis provide.

3. Creativity: Still at the Heart of Marketing

Creativity: The heart of marketingClosing the London Roadshow was a hugely popular talk given by Darren Bolton, Executive Creative Director, OgilvyOne dnx. He took the chance to talk passionately about creativity. During Darrens TED-like talk, he invited the audience to explore the very meaning of creativity. He challenged popular beliefs and discussed the importance of fear, curiosity, passion and inspiration. Other important ideas he discussed include:

  • Creativity involves two processes: thinking and producing. Thinking without doing is just being imaginative.
  • Everyone can be creative but only a few choose to be.
  • Curiousity is a vital part of creativity – we should embrace it at all points.
  • Inspiration is everywhere and comes in many, many forms.

Darren’s talk demonstrated that even though marketers are investing in improving their ability to measure and judge their marketing based on data, the art of creativity is still inspiring and sits at the very heart of the marketers psyche. 

4. Innovation: The Marketing Nation Survey

Our overarching theme for the Marketing Nation roadshow series was “Innovation in the Nation”. With that in mind, we surveyed attendees about how they perceive innovation, in the general marketing field and within their own marketing activities. Here are some of the key findings (the full report will be published shortly):

  • Innovation is undeniably important (80% of marketers saying it was important with 44% of them saying it was very important).
  • A deep understanding of your customers and prospects is the #1 driver of marketing innovation, with 46% of respondents saying it precedes and drives things like risk-taking and executive backing.
  • Consumer brands are still generally perceived as being more innovative than B2B brands.
  • If marketers could innovate freely in any area, they would prioritize three things: market research and insight, marketing automation and technology, and multi-channel integrated campaigns.
  • The urge to innovate is being constrained.  Only 1 in 10 (10%) say that a great deal of their organizations marketing is innovative.  The ‘average’ marketer finds her own innovation blocked by a risk averse culture (77% describe their company culture in this way).

That’s a wrap! If you were at the roadshows, we would love to hear from you – please leave your comments below. But the last word comes from our attendees in this video – check it out!


Marketo’s Marketing Nation Roadshow Wrap-Up: European Edition was posted at Marketo Marketing Blog – Best Practices and Thought Leadership. | http://blog.marketo.com


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