Why Customer Service is the New Marketing

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3 Undeniable Principles Entrepreneurs Can’t Afford to Miss

If you make a stellar product but don’t provide stellar customer service, guess what you won’t have? Very many customers.

Giant Texas Sunflower Standing Out From the Crowd

Courtesy of iStock/Dean_Fikar

If you’re looking for a competitive advantage in business, customer service is the answer. Why? It’s like investing in both customer loyalty and your promotional budget at the same time. Customer service is the new marketing.

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